Fujitsu Basic makes it easy for customers to get even more of a good thing. With Basic, customers can upgrade their standard 3-month on-site limited warranty to a full 12 months of on-site service. Basic is the only remedial service plan authorized by Fujitsu Computer Products of America, Inc. (FCPA), making it the ideal way to expand your service coverage.With Basic customers can rest assured that their mission-critical applications will be up and running when they need them. In the event of a failure, customers with Basic need only make one call to Fujitsu Technical Assistance to place their service request. Once the hardware failure is verified, a service technician is dispatched to arrive at the customer's site by the next business day.